Once your order has been shipped, you will receive an email containing your personal tracking number.
If you have not received this email, please check your spam folder.
It is also possible that the proof received by email has not yet been approved and that production has not started. Please approve it as soon as possible so that production can begin.
📦 Track your order with your personal tracking number:
Switzerland: Directly via the tracking link from Swiss Post
EU: Use your national postal app and enter the tracking number provided.
📍 Tracking status explained:
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"In Transit": Your parcel is on the way or waiting at your local post office.
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Customs fees (EU): You’ll be informed via the postal app or at delivery.
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"Delivered", but nothing received? Check with your neighbors or building reception.
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"Undeliverable / Unknown recipient": Usually due to an address issue – check your details. Update directly in your postal app if possible, or contact us with the correct address. Returns often take several weeks and may cause extra charges.
📩 Still nothing? Contact us within 14 days after shipping at support@stickeryeti.com with your order number.
💡Tip: Use your country’s postal app and tracking number to follow your delivery.