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  1. FAQ
  2. Shipping & Customs

Shipping & Customs

Shipping

  • When can I expect my order?
  • Are Express fees refunded if the service cannot be provided?
  • Does the Express option guarantee my delivery date?
  • I need my stickers urgently for a specific date. What can I do?
  • My order was returned to sender - what should I do?
  • My order was delivered to the wrong address - what should I do?
See all 12 articles

Customs (Switzerland to Europe)

  • Will I have to pay customs fees if I order from outside Switzerland?
  • I don’t want to pay import or customs fees - what can I do?
  • What if I’m charged VAT twice?
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