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  2. Shipping & Customs

Shipping & Customs

Shipping

  • My order was returned to sender - what should I do?
  • My order was delivered to the wrong address - what should I do?
  • What are your production and delivery times?
  • Where do you ship, and how much does it cost?
  • Can I change my shipping address?
  • Where is my order?
See all 8 articles

Customs (Switzerland to Europe)

  • Will I have to pay customs fees if I order from outside Switzerland?
  • I don’t want to pay import or customs fees - what can I do?
  • What if I’m charged VAT twice?
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