We regret that you have not received your confirmation email. This is due to one of the following two situations:
- Email address error: The email address you entered when placing your order contains a typo. Unfortunately, the confirmation was automatically sent to this incorrect email address.
- Order not completed: An error occurred during the payment process for your order. This means that your order could not be completed correctly. Your order will therefore not be prepared or shipped as the payment did not go through.
👉 For customers with a customer account on Stickeryeti, the status of your order will be listed as “pending” in your order history.
For more information, please contact us at support@stickeryeti.com.
💡 Remember to check your SPAM folder.
🛑 Warning: do not under any circumstances reorder before you have received confirmation or verified payment via your payment method. If you are unsure, please contact us immediately.