Please notify us within 7 days of receiving your order and include photos if possible.
If the issue is confirmed, we’ll offer the most suitable solution: a reprint, store credit, or refund, depending on the case and according to our terms and conditions.
👉 Pro tip: Always double-check your file and your print proof - that’s what we print from, and it’s considered the final binding template!
⚠️ Important: All issues must be reported within 7 days after delivery.
After this time, we’re unable to process claims